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Customer Assistance Test
Our Customer Assistance test measures your knowledge of interpreting a policy guide and resolving customer issues and problems based on policy, procedures, and guidelines within a scenario or reference guide.
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Scope of the online Customer Assistance Test
Assessment Method of Questions
Multiple choice questions
Each question has between 2 and 8 options out of which 1 or more may be correct.
Administrative Assistant, Customer Service Representative, Network Support Specialist, Windows System Administrator, UNIX System Administrator, Linux System Administrator, Network Administrator, Computer End-User Support Specialist
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