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Interpersonal Communications Test

Our Interpersonal Communications test measures your knowledge of communication in the workplace. Designed for people who communicate in the workplace, this test includes the following topics: active listening, differences, electronic communication, etiquette and protocol, job applicants, legal issues, management, and non-verbal communication.



Scope of the Online Interpersonal Communications Test

Active Listening
Demonstrating Attentiveness
Encouraging Conversation
Ending an Interaction
Differences
Age
Culture and Nationality
Gender
Electronic Communication
E-mail
Fax
Internet
Phone
Etiquette and Protocol
Entertaining
Forms of Address
Invitations
Profession-Specific Terms
For Job Applicants
Cover Letters
Follow-Up
Resumes
Legal Issues
Copyright, Intellectual Property, Plagiarism
Harassment
Libel and Slander
Management
Asserting Leadership
Good and Bad News
Hiring and Firing
Non-Verbal Communication
Body Language and Gestures
Dress and Appearance
Eye Contact
On The Job
Meetings/Small Group Communication
Peer-to-Peer Communication
Reports, Memos, Etc.

Duration

40 minutes.

Assessment Method of Questions

Multiple choice questions

Each question has between 2 and 8 options out of which 1 or more may be correct.

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Related Professions

Human Resources Manager, Medical Transcriptionist

Keywords

interpersonal communications assessment test, online interpersonal communications test