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ITIL Concepts (Information Technology Infrastructure Library) Test
Our ITIL Concepts test measures your knowledge of ITIL. Designed for the individual who has taken a foundation level course or worked in an environment that employs ITIL practices, this test includes the following topics: Availability Management, Capacity Management, Change Management, Configuration Management, Financial Management for IT Services, IT Service Continuity Management, Incident Management & Service Desk, Problem Management, Release Management, Service Level Management.
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Scope of the online ITIL Concepts (Information Technology Infrastructure Library) Test
Assessment Method of Questions
Multiple choice questions
Each question has between 2 and 8 options out of which 1 or more may be correct.
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