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Technical Help Desk Test
Our Technical Help Desk test measures your knowledge of core end-user problems using common office software and hardware. Designed for experienced help desk professionals, this test covers the following topics: Computer Systems, Configuring PC Peripherals, Hardware, Help Desk Operations, Networking, PC and System Terminology, Security, Software, Troubleshooting Process, and User Problems.
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Scope of the Online Technical Help Desk Test
Assessment Method of Questions
Multiple choice questions
Each question has between 2 and 8 options out of which 1 or more may be correct.
Network Support Specialist, Computer End-User Support Specialist
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