Want to know how it works? Take a demo assessment!
- Request Trial
Start making better people decisions!
Adobe Reader is required to view these sample reports
Telephone Etiquette Test
Our Telephone Etiquette test measures your knowledge of how to conduct telephone conversations in a professional manner. Designed for anyone dealing with clients or customers on the phone, this test covers the following topics: Answering Phones, Communication, Customers, Handling the Call, Listening, Professionalism, Telephone Equipment, Telephone Personality, and Terminology.
Test your candidate
Register, test your candidates
and receive professional reports
Take a test yourself
Register, complete the test
and receive your certificate
Scope of the online Telephone Etiquette Test
7 – 8 minutes.
Assessment Method of Questions
24 multi-choice alternatives.
Administrative Assistant, Customer Service Representative, Recruiter, Network Support Specialist, Windows System Administrator, UNIX System Administrator, Linux System Administrator, Network Administrator, Computer End-User Support Specialist, Medical Sec
telephone etiquette online test, online telephone etiquette test